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Customer Service Administrator

Job description

Customer Service Advisor

£27,000 + Training + Progression + Company Benefits
Monday - Friday Days

Harlow, Commutable from Stevenage, Luton, Epping, Welwyn Garden City

Are you a highly motivated Customer Service Advisor looking to join a great company who offer training, development & progression?

Brilliant opportunity on offer to join a continually expanding nationwide company where you can play a key part within a successful customer service team with a company who will invest in your training & development.

This fantastic company specialise in the chemical industry on a nationwide basis. Due to continued growth they are now looking for an exceptional customer service advisor to join the team on a permanent basis.

The role would suit a Customer Service Advisor with previous experience in a manufacturing environment who is looking to develop and progress while becoming a valued member of the service team to maximise a great customer experience.

The role:

  • General customer service/helpdesk & administration in a busy Chemical Manufacturing environment
  • Taking high volume of calls from clients and customers and assisting them in their enquiries (enquires about cost, stock availability, lead times, etc.)
  • Maintaining & updating customer databases
  • Quoting prices & delivery times for chemicals, liaising with internal and external stakeholders

The person:

  • Highly motivated and passionate about learning about a new product
  • Previous customer service/helpdesk/administration experience essential within an Engineering / Manufacturing environment
  • Able to multi-task and juggle multiple tasks whilst giving the highest level of customer service and with an exceptional phone manner and with the ability able to stay calm under pressure
  • Looking for training, development & progression with a fast growing company


Job Ref - BBBH158335

Keywords: Customer Service, Chemical, Admin, Administration, Assistant, Service, Helpdesk, Plant, Advisor,

This role is for an immediate start so please send an up-to-date CV ASAP to Conor Meehan.

This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency.

Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom.

Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.