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Customer Service Advisor

Job description

Customer Service Advisor
Nottingham
37.5 Hours a week, rotating shifts (Monday to Friday) - week 1) 8am-4:30pm, week 2) 9am-5:30pm. week 3) 10am-6:30pm
£23,000 + Overtime + Training + Benefits


Excellent opportunity for a Customer Service Advisor with an interest in IT to join a business offering excellent internal training and progression, a long-term stable career, and a great overall benefits package.

This company operate across the UK offering their IT expertise to various businesses and industries. They not only improve upon the technology in the business but actively work with their clients to upskill their staff in order to further improve upon the newly implemented tech.

In this role you will provide over the phone and email customer service support to clients ranging from senior level execs through to new starters within the business. You'll upskill and develop your own skills across various different technologies as well in order to provide the best possible service to your clients.

The ideal candidate would be an experienced Customer Service Advisor with an interest in IT. Candidates must be willing to commute to the Nottingham offices up to 5 days a week and be prepared to work as late as 6:30pm some weeks.

This is a fantastic opportunity to join a growing business offering training and progression, long term stability and security, and a great benefits package.

The Role:
*Customer Service Advisor
*2 shift pattern - 6am-2pm, 2pm-10pm
*Phone and email support to clients
*Upskilling on various technologies to better advise your clients

The Person:
*Good customer service skills
*Strong communicator
*Interest or experience in IT
*Happy to travel to the office

Reference Number: BBBH165568

To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.