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Helpdesk operative

Job description

Helpdesk operative

Tottenham (N15)

£28'000-£30'000 + Days based role + Long term career stability + Development + Excellent Pension + Training + Very generous Holiday

Do you have experience working within the facilities management industry and have experience in a help desk role?

Are you looking for a varied role that offers variety, autonomy and where you can learn new skills like finance and supplier management?

In this role you will provide first-line helpdesk support to and provide the first point of contact for a variety of estates and facilities management requirements and administration.

The ideal candidate will have a background in facilities maintenance and have experience login calls, offering support and have strong admin skills.

This is a brilliant role for someone to join a public sector organisation that will offer you long term job security and the opportunity to develop new skills.

The role:
*Provide first line help desk support.
* Process reactive and planned estates and facilities work orders and assign them to the relevant on-site estate and facilities team.
* Ensure all tasks have correct priority status assigned to them and where appropriate and with the guidance of the Helpdesk Manager
*Ensure that the helpdesk users are kept abreast of all or any progress relating to their work orders.

The person:
*Candidates must have experience working on a helpdesk within a facilities maintenance role.
*Candidates must have experience using CAFM systems

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Chris Dudbridge at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.