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IT Service Desk Analyst

Job description

IT Service Desk Analyst
Hybrid Working Available
£22,000-£28,000 + Training + Holiday + Pension + Benefits

Excellent opportunity for a Service Desk Analyst or 1st/2nd Line Support Engineer to join a well-established industry powerhouse offering variety and challenge, learning and training opportunities, and the opportunity to get involved in various, large-scale projects.

This company are growing across the UK, Europe and North America, and has recently been valued in the billions of pounds. Alongside growth and excellent turnover numbers, they have recently announced they are entirely Carbon Negative after investing heavily into new technology to reduce their carbon footprint.

In this role you will provide 1st and 2nd line support to staff across multiple divisions. You will be site-based (just outside of Stirling) and use a ticketing system as well scheduling walk-ins and hardware collection in order to get hands-on with certain problems. You will support Active Directory, Office 365, and various other software and applications.

The ideal candidate will be a commercially experienced Service Desk Analyst or 1st/2nd Line Support Engineer, or be a recent University Graduate with an interest in Support. Experience with Active Directory and Office 365 is essential, so are strong communication skills.

This is a fantastic opportunity to join a large, stable business offering you long-term career security, progression opportunities, and options for further training and development.

The Role:
*Providing 1st / 2nd Line Support
*Scheduling times to get hands on with tech (laptops/phones etc.)
*Supporting Active Directory, Office 365 and other software

The Person:
*Experienced or University Educated
*Experience with Office 365 and Active Directory
*Strong communication skills
*Commutable to just outside Stirling (Own vehicle required)

Reference Number: BBBH173633

To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.