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IT Support Engineer

Job description

IT Support Engineer
£35,000-£40,000 + Relocation + Profit Share + Enhanced Pension Scheme + Generous Holiday + Training

Excellent opportunity for an IT Support Technician to join a manufacturing company offering highly interesting project work, brilliant progression and training, and a fantastic benefits package.

This company are going from strength to strength. They're undergoing massive growth in the UK and USA and have recently released a range of industry-leading projects. Due to internal promotions they're looking for an IT Support Technician to join them on a permanent basis.

In this role you will provide in-person support to circa 80 employees and remote support to a handful of employees based in the USA. You'll escalate any issues you can't resolve to a third-party support business who will then resolve. Most of the technology you support will run on Windows. Due to the need to provide support on hardware you will be mostly office-based in Aberystwyth.

The ideal candidate will be an experienced IT Support Engineer comfortable working as the sole, dedicated, IT Support for the business. Candidates must have experience with Windows products and be in a commutable area of, or willing to relocate to, Aberystwyth.

This is a fantastic opportunity to join a highly ambitious business offering excellent training and progression, a great benefits package, and highly interesting project-based work.

The Role:
*1st, 2nd, and 3rd Line Support
*UK and USA support
*Escalating issues to a third-party MSP
*On-site 5 days a week

The Person:
*Experienced IT Support
*Comfortable being the sole Support Engineer
*Familiar with Windows products
*Commutable to, or willing to relocate to, Aberystwyth

Reference Number: BBBH180482

To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.