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Technical Customer Support Advisor

Job description

Technical Customer Support Advisor
Rickmansworth - Office 3 times per week.
£35,000 + Progression + Pension + Holidays + Fantastic Working Culture + Flexible Working

Are you a Technical Support Advisor with natural problem solving skills? Are you a natural communicator that can provide great customer support?

This company are a global leader in the technology solutions for workplaces. They deliver cost effective, sustainable and innovative technology that allows global business's to operate and function as well as they possibly can.

In this role you will work within a professional and friendly team providing support and training to worldwide clients. This will include troubleshooting, technical problem solving and monitoring whilst supporting clients queries and requests along the way. You will also aim to build a good relationship with clients and offer good customer service and communication skills.

The ideal candidate will be a technically astute customer support advisor with experience of working closely with clients and providing technical insight. You need to have knowledge of PC's, networking and displays and combine this with excellent communication skills.

This is a brilliant role where someone can combine there technical and commercial skillset in a company that offers a brilliant working environment, work life balance and progression.

The Role:
* Providing support and training to worldwide clients
* Troubleshooting, technical problem solving and monitoring company applications
*Supporting clients queries and requests
*Communicating well and offering good customer service.
*£35,000 + Progression + Pension + Holidays + Fantastic Working Culture + Flexible Working

The Person:
*Strong technical problem solving skills
*Excellent communication skills and customer service skills
*Knowledge of PC's, networking and displays
*Able to get to Rickmansworth 3 times per week.

Reference Number: BBBH157135

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Oliver Jenkins at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.