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2nd Line IT Support Engineer

Job description


2nd Line IT Support Engineer
East Cambridgeshire
£24,500 - £31,000 + Pension, Eyecare Vouchers, Cycle to Work Scheme, Discount on Gym Membership

An amazing opportunity for a 2nd Line IT Engineer to join a vibrant academy trust where there are fantastic progression and development opportunities and where employees receive recognition for their efforts.

This academy trust has been established for over a decade now and has doubled in size in the last 18 months, opening up 11 new sites. Looking for a 2nd Line IT Support Engineer to join the team in Cambridgeshire, developing the infrastructure to help support the rapid growth they are going through.

In this role you will specialise in dealing with 1st, 2nd line and escalated IT issues, supporting colleagues across the Trust. You will work in a small, close-knit, dedicated team and play a pivotal role in the implementation and supporting of the Trust's IT systems.

The Trust offers the opportunity to progress from 2nd line to 3rd line to management. The progression opportunities are shown through members of the senior management team, some of whom started with the Trust as apprentices.

The ideal candidate will have experience of administering computer systems & networks e.g. backup and Anti-Virus checks. A working knowledge of Microsoft Windows & Office, Active Directory & Group Policy is required. Experience of school-based systems is desirable for this role.
You will need to have a full, clean driving license for this role.

This is a fantastic opportunity for an IT Support Engineer who is looking for progression, development and recognition, at an organisation that prides itself on maintaining the well-being of its staff.

The Role:

  1. Providing 1st & 2nd Line Support to staff & students
  2. Maintaining AV equipment & providing AV Support
  3. Travel to other schools within the Trust to provide emergency support
  4. Support project roll-out across the Trust


The Person:

  1. An IT Support Engineer wit15h experience of anti-virus checks and backup
  2. Knowledge & Experience of Microsoft Windows & Office
  3. Knowledge & Experience of Active Directory & Group Policy
  4. A full, clean driving license


Reference number: BBH 183211

To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Ilyas Shirwani at Rise Technical Recruitment.
This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency.

Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from candidates who have a valid legal permit or right to work in the UK. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed.