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IT Support Analyst

Job description

IT Support Analyst
£25,000 - £35,000 DOE + 28 Days Holiday + Pension + Training

This is an amazing opportunity for someone from an experienced IT/Helpdesk background to join a family-owned business in a role with realistic progression into management and the opportunity to expand your technical knowledge with excellent training.

Dedicated to investing in their employees, this company boasts a great staff retention record and are looking to continue developing their IT team in line with further company progression. This company are renowned for producing high quality furniture products and are known for maintaining a fantastic team culture across their Bradford site.

In this role you will be the IT helpdesk function for a busy manufacturing site, reporting to over 100 users. You will report to the IT Team and have regular contact with the IT Manager to ensure quality of projects and develop your skillset.

Your primary duty is to provide 1st, 2nd and 3rd Line desktop support for all local computer infrastructure, responding to service desk requests for technical support whilst ensuring a timely resolution.

Working within a team environment, you will be familiar with IT practices and have an enthusiasm to embrace knowledge and effectively communicate with your peers.

This is a great opportunity for someone who is looking to join a fantastic manufacturing company offering a friendly, success-driven work environment where your influence will contribute to the significant growth of a company that wants you to excel in your career.

The Role:
- IT Service Desk Support/Helpdesk
- 1st, 2nd and 3rd line internal Computer Infrastructure support for a busy Manufacturer's site
- Evaluate and assist with user desktop configurations and other computer-related issues, support existing ERP system and other associated reporting systems.
- On-Site, Mon-Fri Role

The Person:
- A strong IT Helpdesk/Support Experience working with Hardware, Software, Networking and Troubleshooting experience
- Must have a Technical understanding of Microsoft Office Applications, Microsoft Active Directory, Windows Operating Systems and VMware vSphere
- Must have experience with Networking, System Security, Cloud Services and User Support Experience
- Must have an understanding of ERP in a manufacturing environment
- Must live commutable to Bradford

Reference Number: BBBH174230

1st line support, 2nd line support, 3rd line support, IT support engineer, IT technician, IT, Helpdesk, Engineer, Computer, Infrastructure
To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Nina-Rose Cunliffe at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed.