Job description
Technical Support Specialist
$45,000 - $50,000 + Bonus + Training + Progression + Excellent Medical, Dental, Vision + Holidays + PTO + 401(k) + Fantastic Benefits
Chesapeake, VA (Relocation assistance available. Commutable from Norfolk, Smithfield, Newport News, Virginia Beach)
Are you a recent Technical College or Trade School graduate eager to kickstart your career with full, hands-on industry training on highly specialized machinery from experienced professionals? Are you looking for a role with progression opportunities to shape your career in multiple directions?
This is an exciting chance to receive expert training on advanced machinery from long-serving team members. You'll join a company that actively promotes from within, offering a clear path for professional growth and advancement.
This company is a market-leading manufacturer experiencing exceptional growth and is now seeking a Technical Advisor to support and coordinate with their existing customer base.
In this desk-based role, you will handle inbound customer queries, provide technical guidance, and collaborate with internal teams to ensure seamless solutions.
This position is ideal for someone driven, eager to develop technical expertise, and keen to build relationships with high-profile clients.
The Role:
- Manage inbound calls and emails from customers.
- Answer technical questions and coordinate with internal teams as needed.
- Receive full training to become confident and knowledgeable in all aspects of the role.
The Candidate:
- Recently graduated from a trade school or technical college.
- A strong communicator with a proactive attitude.
- Motivated to learn, grow, and progress within the company.
To apply for this role or to be considered for further roles, please click "Apply Now", or contact Ed Chandler at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
KEYWORDS: Technical Support, Technical Advisor, Technical Service Engineer, Customer Support Engineer, Technical Coordinator, Technical Graduate Role, Junior Technical Specialist, Hands-on Training, Technical Training Program, Machinery Training, Industrial Equipment Training, Engineering Support, Manufacturing Industry Jobs, Engineering Career Path, Career Progression, Internal Promotion, Graduate Opportunities, Entry-Level Technical Roles, Professional Development, Skill Development Jobs, Career Advancement, Recent Graduate, Trade School Graduate, Technical College Graduate, Engineering Graduate, STEM Careers, Technical Support Trainee, Entry-Level Engineering, Problem Solving, Communication Skills, Customer Interaction, Team Collaboration, Technical Curiosity, Eager to Learn, Proactive Attitude
