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Customer Service/Office Administrator

Job description

Office Administrator (Telecoms)
Wallington (Office-based)
Up to £30,000

Are you an Office Administrator with experience in the Telecoms industry who is looking for progression opportunities and wants to work in an environment where employees are valued and appreciated for their efforts?

On offer is the opportunity to work for a specialist company that has a close-knit team, a great company culture and works with respectable, professional customers. This company provides a varied product range and is known as a great place to work, prioritising the wellbeing and development of its employees.

In this role, you will take responsibility for order management and credit control, managing customer accounts and ensuring a transparent experience for customers. You will engage with both existing and potential customers over the phone and be tasked with understanding their needs and recommending tailored solutions.

The ideal candidate will have Admin experience in the Telecoms industry and have exceptional customer service skills. This experience will include order processing, credit control and telesales/customer service.

This role would suit an Administrative professional with experience in the Telecoms sector who is keen to help a business grow whilst also achieving personal development & career growth as part of a close-knit team.

The Role:
* Speaking with existing & potential customers over the phone, dealing with their matters and providing them with advice
* Acting as a credit controller and managing customer accounts to a high level
* Assisting customers with orders and ensuring payments are made on time

The Person:
* Experience in the Telecoms industry
* Excellent customer service & communication skills
* Experience in providing high-quality admin services, including credit control and order processing

Reference Number: BBBH221831

To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment

This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency.
Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.