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Technical Customer Services Advisor

Job description

Technical Customer Service Advisor


£22,000 + Pension + Training + Progression + Days Based Role + Holiday

Monday- Friday days

Are you a Customer Service Advisor with some experience dealing with technical queries?

Do you want to join the UK industry leader in an autonomous role where you can develop your skillset through internal training?

This group specialise in the design and manufacture of fireplaces which are supplied internationally. Being well-established industry leaders, they are producing high quality products and giving the best service to their customers around the UK. Due to their continued growth and expansion across the UK, they now require a Technical Customer Service Advisor to join the team.

In this varied and autonomous role, you will be required to deal with technical queries issued by retailers, customers or clients on products and offer advice.

The ideal candidate will have customer service experience and will have dealt with technical queries such as warranty questions etc.

This is a fantastic opportunity to join a well-established industry leader in a varied and autonomous role. With the company investing heavily in internal training, you will be able to develop and further your skillset.

The Role:
* Offering technical advice on products
* Working with clients, retailers and customers
* Working within the gas industry
* Taking inbound calls regarding technical queries and dealing with them

The Person:
* Customer Service skills
* Experience dealing with technical questions
* Computer literate

To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Philippa Coomber at Rise Technical Recruitment.

This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency.

Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom.

Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.