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Client Care Supervisor

Job description

Client Care Supervisor

Akron, Ohio

$ 22 p/h - $25 p/h 401(k) 3% + PTO + Vacation + Management Training + Career Progression + Great Company Package + $9,000 Sales Bonus

Are you a Bi-lingual Customer Service representative, looking to progress into a supervisory role for a internationally leading organization?

On offer is a great opportunity to move up in the world of sales and work in a energetic environment with likeminded individuals.

This company specialize in the manufacture of automotive aftermarket products and are aggressively growing, looking for a Client Care Supervisor in line with their continued expansion. This position will allow for further progression opportunities also to Manager within the sales department.

In this role you will be building strong, trust-based relationships with clients, as well as developing and building on current relations, serving as a bridge between English and Spanish-speaking customers, ensuring clear and effective communication. As an integral member of the sales team, you will be responding to inquiries, resolving issues, and providing solutions promptly and professionally. Your primary responsibility will be to manage a small team of Client Specialists to ensure they are building on accounts and addressing issues.

This role would suit an individual looking to progress their career into a dynamic, client facing management position that will sharpen their sales mindset.

The Role:

  • Managing a small team of Client Specialists to ensure efficiency
  • Ensuring sales are being processed smoothly
  • Working with computer programs such as SAP and Microsoft excel
  • Dynamic, fast paced role that allows for growth
  • Fostering client relationships and business development
  • Eligible for Sales bonus- up to $9,0000 per year!

The Person:

  • Sales minded individual
  • Organized individual that can prioritize tasks efficiently
  • Previous detailed experience in Excel is a must
  • Great communication skills
  • Bi-lingual (Ability to speak Spanish)

Key Words: Sales, Support, Specialist, Customer, Service, SAP, Excel, Microsoft
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ryan Hughes at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.